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Returns & Exchanges
We want you to love your Lunielle jewelry. If it isn’t quite right, we’ll make it easy.
14 Days
Request a return or exchange within 14 days of receiving your order.
Three Simple Steps
How to Return
01
Get in Touch
Email us at hello@lunielle.com with your order number and we’ll guide you from there.
02
Pack It Up
Items must be unworn and returned in their original Lunielle packaging.
03
Receive Your Refund
Refunds are processed within 5–7 business days after we receive the returned item.
Prefer an Exchange?
We’re happy to exchange your piece for a different style or size. Reach out and we’ll arrange everything for you.
hello@lunielle.com