Free Shipping on Orders Over 250 AED
Help & Support
Frequently Asked Questions
Yes! All Lunielle pieces are crafted with high-quality stainless steel and coated with 18K gold using advanced PVD (Physical Vapor Deposition) technology. This means our jewellery is 100% waterproof — you can shower, swim, exercise, and live your life without ever worrying about tarnishing or fading.
Absolutely. All our pieces are hypoallergenic, nickel-free, and lead-free. We use premium stainless steel as our base metal, which is one of the safest materials for sensitive skin.
Our jewellery is made from premium stainless steel (and select pieces from brass), plated with 18K real gold. We use cubic zirconia, freshwater pearls, mother of pearl, and enamel as decorative inserts across our collections.
While our jewellery is built to last, a little care goes a long way. Gently wipe your pieces with a soft cloth after wearing them. Avoid direct contact with harsh chemicals, perfumes, or lotions. Store your jewellery in the pouch or box it came in to keep it radiant.
Yes — complimentary shipping on every UAE order over 250 AED. Orders under 250 AED are charged shipping at checkout. All orders are sent with tracking so you can follow your package every step of the way.
Orders within the UAE are typically delivered within 1–3 business days. Shipping to GCC countries and international destinations is coming soon — we currently deliver within the UAE only. You will receive tracking information as soon as your order ships.
Yes! All Lunielle pieces come beautifully packaged in our signature gift boxes. For an extra-special touch, you can add premium gift wrapping at checkout.